Mobile Crisis Response in Tennessee includes 50 therapists. A 10-member team answers and screens referrals 24 hours a day, 7 days a week through a centralized call center.
    Mobile Crisis Response responds to emergencies as requested in the community. Locations include regional medical centers, community service agencies, physician’s offices and detention centers.
Services include:
• Crisis Intervention
• Critical Incident Stress Debriefing
• Emergency Assessment
• Referral to mental health and community
   agencies
• Outreach
• Community education

Through Crisis Response, the Crisis Stabilization Unit is a 15-bed Short Stay Facility that provides Initial Screening, Assessment, Triage, Short-Term, Crisis-Focused Intervention and Medical Evaluation.

Crisis Stabilization Unit

  The 24/7 Crisis Stabilization Unit provides short-term stabilization services for individuals with mental health and substance abuse issues.

   The CSU serves residents of 10 counties: Carter, Cocke, Greene, Hancock, Hamblen, Hawkins, Johnson, Sullivan, Unicoi and Washington. Frontier Health is operating the first CSU in Northeast Tennessee and in Southwest Virginia.

       Frontier Health's CSU is a voluntary, mental health unit for adults 18 years of age and up who are experiencing a mental health emergency.

   Referral to the CSU is made by Frontier Health's Mobile Crisis Response through an initial screening, assessment and triage.
    Mobile Crisis Response Team works with local emergency rooms, physicians offices, detention centers and others to respond to mental health and substance abuse emergencies.

   Mobile Crisis Response is available 24 hours a day, seven days a week. If you, a family member or friend is experiencing a mental health or substance abuse emergency, or you have questions about services that are available, call 1-877-928-9062.

   If the individual experiencing the crisis has attempted to harm themselves or others, call 911 immediately.

Mobile Crisis Response in Virginia for Planning District One Behavioral Health provides crisis counseling, consultations at local hospitals, jails and assisted living facilities.
One primary goal is to provide the best care possible in the least restrictive setting, helping to divert psychiatric hospital admissions away from state facilities.

• Frontier Health and the Planning District One treatment team are working on partnerships with other Community Services Boards, Virginia Department of Mental Health, Mental Retardation and Substance Abuse Services, and private hospital providers to expand the availability of community-based inpatient services.

Critical Stress Debriefing, in conjunction with the Upper Northeast Critical Incident Team, members of Frontier Health respond to law enforcement agencies, schools and commercial businesses to calm the aftermath of a tragedy.

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