Frontier Health’s Crisis Response Team provides mental health crisis services including assessment and referral for individuals and families who are experiencing acute emotional and/or substance abuse problems.

Crisis services are provided in —

Eight counties of Northeast Tennessee:

       • Carter • Greene • Hancock • Hawkins

    • Johnson • Sullivan • Unicoi • Washington

The City of Bristol Tenn/Va.

Southwest Virginia:

              • Lee • Scott • Wise counties

                     • The City of Norton

    Mobile Crisis Response responds to emergencies as requested in the community. Locations include regional medical centers, community service agencies, physician’s offices and detention centers.
Services include:
• Crisis Intervention
• Critical Incident Stress Debriefing
• Emergency Assessment
• Referral to mental health and community
   agencies
• Outreach
• Community education

Through Crisis Response, the Crisis Stabilization Unit is a 15-bed Short Stay Facility that provides Initial Screening, Assessment, Triage, Short-Term, Crisis-Focused Intervention and Medical Evaluation.

Crisis Stabilization Unit

  The 24/7 Crisis Stabilization Unit provides short-term stabilization services for individuals with mental health and substance abuse issues.

   The CSU serves residents of 10 counties: Carter, Cocke, Greene, Hancock, Hamblen, Hawkins, Johnson, Sullivan, Unicoi and Washington. Frontier Health is operating the first CSU in Northeast Tennessee and in Southwest Virginia.

       Frontier Health's CSU is a voluntary, mental health unit for adults 18 years of age and up who are experiencing a mental health emergency.

   Referral to the CSU is made by Frontier Health's Mobile Crisis Response through an initial screening, assessment and triage.
    Mobile Crisis Response Team works with local emergency rooms, physicians offices, detention centers and others to respond to mental health and substance abuse emergencies.

   Mobile Crisis Response is available 24 hours a day, seven days a week. If you, a family member or friend is experiencing a mental health or substance abuse emergency, or you have questions about services that are available, call 1-877-928-9062.

   If the individual experiencing the crisis has attempted to harm themselves or others, call 911 immediately.

        Emergency Contact Information

Available 24 hours a day, 7 days a week
                 Psychiatric Emergencies
                 Telephone Consultations
                          Assessments
                     Crisis Intervention

                        In Tennessee
                     1-877-928-9062

                       In Virginia
           Lee County: 276-346-3590
          Scott County: 276-452-1144
          Wise County: 276-523-8300

Contact Concern

Contact Ministries Inc.