21 Frontier Health Programs

Receive CARF Accreditation      

  CARF International announced that Frontier Health received a three-year term of accreditation through June 2014 for 21 program areas including case management, crisis intervention, crisis stabilization, detoxification, intensive family based services, intensive outpatient, out-of-home treatment, outpatient, psychosocial rehabilitation, residential A&D, and employment services. This is the fourth consecutive accreditation.

   The CARF survey summary noted 31 strengths beginning with the successful transition of leadership changes since January and the usage of performance improvement process to plan, design, measure, assess, and improve performance of key functions throughout Frontier Health. The summary also noted the impressive use of technology at all locations to enhance services, improve efficiency and the productivity of personnel, and Frontier Health’s communication through publications and media releases.

   The financial stability of Frontier Health was noted for the management of investments and being debt free. The excellent safety program was noted for going beyond compliance with regulatory requirements to protect the health and safety of clients, employees and stakeholders.

   Frontier Health was also recognized for staff training, staff recognition efforts, leadership development, quick and efficient access to services, strong communication between health care practitioners leading to optimal client care, and for providing free services including educational efforts and critical incident debriefing.

Frontier Health Announces New CEO, Senior Leadership 

 Frontier Health announces key senior leadership changes.

   Charles E. Good was named President and CEO. Since 1978, Good has served in several senior leadership and clinical positions, including Assistant Executive Director of one of Frontier Health’s precursor organizations.
   Teresa Kidd, Ph.D., became the Senior Vice President of Operations Dr. Kidd joined the agency in 1982 and was the Senior Vice President of Tennessee Outpatient Services. A licensed psychologist with more than 30 years experience, she is very active in the community, serving as chair of the Greene County Health Council, chair of the Advisory Committee of Greene County Reality Program, and is a member of the Northeast Tennessee Regional Health Council.
  Senior Vice President of Tennessee Children’s Services is Kathy Benedetto. She has been instrumental in growing services for children and families in our region for 34 years. She is on the Tennessee Council on Children’s Mental Health, the TAMHO C&Y Subcommittee, and on the board of the Tennessee Suicide Prevention Network,
   Senior Vice President of Tennessee Adult Services is Joe Page. He played a key role in development of critical services for children and adults during the last 26 years. He is involved with the steering committee of the Sullivan County Anti-Drug Coalition and is on the Tennessee Dept. of Mental Health State Policy and Planning Council.

Frontier Health Names New Division Directors 

  Frontier Health is announcing the appointment of Ginger Naseri, LCSW, as Division Director of Tennessee Adult Mental Health Outpatient Services, and Timothy A. Perry, LPC-MHSP, as Division Director of Tennessee Children’s Outpatient Services.
   Naseri served the health needs of some of the most vulnerable people of this region for more than 26 years.
She is the regional Mental Health Institute Liaison, and works with the Appalachian Regional Coalition on Homelessness and is secretary of the Greeneville-Greene County Interagency Council.  She is a Licensed Clinical Social Worker and has master’s degrees in social work from the University of Tennessee and in recreation and park administration from Clemson University.

   Perry is a Licensed Professional Counselor – Mental Health Service Provider. He is serving on the Federal Advisory Committee on Juvenile Justice and was appointed to the Tennessee Commission on Children and Youth. He just received the Tennessee Jim Pryor Child Advocacy award, is on the Sullivan County Foster Care Review Board and was chair, serves on the Bristol Youth Advisory Council, and was on Child Abuse Review Teams in Sullivan County and Washington County, Virginia.

Co-occurring Services Net Enhanced State Rating

 Frontier Health’s recent improvements in Alcohol and Drug services in outpatient and residential treatment services resulted in an enhanced rating from the state of Tennessee.
   The changes included linking services to meet the unique needs of clients with both a mental health diagnosis and substance abuse problems and providing individualized treatment from the first visit to their maintaining recovery.
   Frontier Health also changed the first assessment process for clients so that the provider identifies the client’s needs, and the client can understand issues that led them to treatment. Then, they can work together to provide in-depth services that lead to recovery. This also helps the client understand their, “Readiness to Change.”
   The mission statement was also changed to better address client’s needs, improving client education that helps identify and treat co-occurring issues, and blending mental health and substance abuse intervention that help meet complex client needs.

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Tennessee Division of Developmental Disabilities is Four-Star Agency

 Frontier Health’s Tennessee Division of Intellectual and Developmental Disabilities services received a Four-Star Agency designation for 2010-11 by the Tennessee Division of Intellectual Disabilities Services for the agency’s exceptional performance regarding quality management of services and client support, achieving its highest rating of compliance.

   Only four agencies similar to  Frontier Health received the Four-Star designation.
The award recognizes Frontier Health’s role in helping people with developmental disabilities achieve healthy, secure, and meaningful lives. “The staff at Frontier Health should feel a much deserved sense of accomplishment,” said Deputy Commission James R. Finch, Ed.D.

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